Terms & Conditions

Effective Date: June 2026

Welcome to Reloop IT ("Reloopit", "we", "our", or "us"). By accessing or using our website, www.reloopit.in, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing any products.

1. Acceptance of Terms

By accessing, browsing, or purchasing products through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and any other policies referenced herein.

If you do not agree with these terms, please refrain from using our website.

2. About Reloop IT

Reloop IT specializes in the sale of certified refurbished Apple devices and related accessories. We strive to provide accurate product descriptions, quality-tested devices, and reliable customer service.

3. Eligibility

To use our website and make purchases, you must:

Be at least 18 years of age.
Have the legal capacity to enter into binding agreements.
Provide accurate and complete information during registration and checkout.

4. Product Information

We make every effort to ensure that:

Product descriptions are accurate.
Images represent actual products as closely as possible.
Pricing information is current and correct.

However:

Minor cosmetic variations may exist in refurbished devices.
Product colors may vary due to display settings.
Specifications may occasionally contain typographical errors.

We reserve the right to correct errors without prior notice.

5. Refurbished Products

All refurbished products sold through Reloop IT:

Undergo quality testing and inspection.
Are professionally restored to working condition.
May show minor signs of previous use unless otherwise specified.
Are sold with the warranty period mentioned on the respective product page.

Customers acknowledge that refurbished devices are not brand-new products.

6. Pricing and Payments

Pricing

All prices are displayed in Indian Rupees (INR).
Prices may change without prior notice.
Applicable taxes will be included or displayed during checkout.

Payments

We accept payments through approved payment gateways and methods available on our website.

Orders will only be processed after successful payment confirmation.

7. Order Acceptance and Cancellation

Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order.

We reserve the right to:

Reject any order.
Limit quantities purchased.
Cancel orders suspected of fraud or misuse.

Cancellation by Reloop IT

We may cancel orders due to:

Product unavailability.
Pricing errors.
Payment verification issues.
Fraud prevention measures.

Any amount paid will be refunded as per our Refund Policy.

8. Shipping and Delivery

Delivery timelines are estimates only.
Delays caused by logistics partners, natural events, strikes, or unforeseen circumstances are beyond our control.
Customers must provide accurate delivery information.

Risk of loss and ownership transfer to the customer upon successful delivery.

9. Warranty

Warranty coverage varies by product and is mentioned on the respective product page.

Warranty does not cover:

Physical damage.
Water or liquid damage.
Unauthorized repairs or modifications.
Damage caused by misuse, accidents, or negligence.
Normal wear and tear.

Customers must retain proof of purchase to claim warranty services.

10. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review the applicable policy before making a purchase.

11. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to systems or accounts.
Upload malicious software or harmful content.
Interfere with website operations.
Misrepresent your identity or payment information.

Violation of these terms may result in account suspension or legal action.

12. Intellectual Property

All content on the website, including:

Logos
Text
Images
Graphics
Product descriptions
Website design

is owned by or licensed to Reloop IT and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. Limitation of Liability

To the maximum extent permitted by law, Reloop IT shall not be liable for:

Indirect damages.
Consequential losses.
Loss of data.
Loss of profits.
Business interruption.
Delays in delivery caused by third parties.

Our maximum liability shall not exceed the purchase value of the product involved in the claim.

14. Disclaimer

Products and services are provided on an "as-is" and "as-available" basis.

We do not guarantee:

Continuous website availability.
Error-free operation.
Compatibility with every third-party service or accessory.

Except as expressly stated, all warranties are excluded to the fullest extent permitted by law.

15. Third-Party Services

Our website may contain links to third-party websites, payment providers, or service platforms.

We are not responsible for:

Their content.
Privacy practices.
Service availability.
Transactions conducted outside our platform.

16. Indemnification

You agree to indemnify and hold harmless Reloop IT, its directors, employees, affiliates, and partners from any claims, damages, losses, or expenses arising from:

Violation of these Terms.
Misuse of the website.
Breach of applicable laws.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City, State, India].

18. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page with a revised Effective Date.

Continued use of the website after updates constitutes acceptance of the revised Terms.

19. Contact Information

Reloop IT

Website: www.reloopit.in
Email: support@reloopit.in

For any questions regarding these Terms & Conditions, please contact our support team.